How to cancel a proxy subscription Print

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Packet Flip requires a minimum of a four day cancellation notice prior to your anniversary billing date (http://www.packetflip.com/tos.html). Please use the following directions to submit your cancellation:

1) Login to https://manage.packetflip.com/clientarea.php

2) Click "My Services" on the top menu bar.

3) Click the icon to the right of the proxy package you wish to cancel.

4) Near the bottom, click the button "Request Cancellation"

5) Fill out the reason for cancellation

6) In the pull down menu, select "Immediate" or "End of Billing Period". Please note, selecting an immediate cancellation will NOT result in a refund for unused days.

7) Click "Request Cancellation"


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